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Server Outsourcing Service
The server outsourcing services include a housing service, where the server system owned by a customer is simply housed at a data center, and a hosting service, where one or more servers are rented to a customer. Server outsourcing provides a core for your e-business, business system, and groupware operations and serves as a powerful means to reduce operations management cost.
MSP Service for SAP ERP System Users
- Housing service
Customers set up their servers, networking devices, etc. at our data center, ensuring a variety of services ranging from equipment usage to operations management.
- Facility usage service
- Internet access service
- System operation service
- Housing shared equipment service
- Implementation support service - Hosting service
Customers can rent and use some or all of the servers at a data center.
* We offer one-stop support that covers the entire system operation management by our customers, by combining the server outsourcing service with MSP, large-volume printing/mailing, and other various services.
SAP ERP Management Service
This is the end-to-end support for operation management activities required for the SAP ERP system operation. The status and performance of the operation is under 24x7 constant monitoring. In case of a failure, appropriate recovery support is provided.
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Specialized and advanced operations management services for SAP ERP,the world’s leading ERP software
- Basic services
- Operation monitoring, error detection/reporting
- Support for identifying causes
- Disaster recovery support
- Monitoring of signs of trouble
- Monthly reporting
- Advanced services
- Substitutional operations
- Onsite support
- Web reporting
- Help desk
MSP Service: @Managehome Enterprise
The customer system is provided with detailed support, such as activities monitoring, disaster recovery support, and security management in the multi-vendor, multi-platform environment.
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- Operation management service
- Server/network activities monitoring
- Middleware activities monitoring
- Web response monitoring
- Disaster recovery support service
Temporary isolation tasks (including reviewing of the failure and its scope), contact to the vendor, etc. - Security management service
- FW monitoring
- Server/network security monitoringc
- Configuration management service
- Hardware/software information management
＠Managehome DRS
Data Backup Service
The server system located at a customer’s site is smoothly backed up and saved by using the backup management infrastructure at our data center. Furthermore, backup data can be stored at an off-site center.
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- Disaster recovery consultation
The IT system is evaluated to designate business activities to be protected from a disaster and the data center to be used. - Backup system design
We provide support for designing a backup system and developing specifications of a data backup policy. - Backup system construction/operation (daily operation)
The backup system is constructed/operated, based on the backup methods and backup data size.(Services for small system or large system are available.) - Backup system operation (in case of a disaster)
When a disaster occurs, system switching, data restoration and other kinds of support is provided until IT services are back in operation.
"Resource On Demand" Service
Utilize IT resources ( CPU, memory, disk) as much as customers need, whenever they need.
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